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Number of responses per team for this season's survey
Responses by team

Question 1 :  How well did the organization communicate matters of importance?

Question 5 :  Were you aware of the Friends of the Cougars (FOC) organization?
Friends of the Cougars

Question 8 :  How often do you visit the Cougars website?
Web Site

Question 11 :  Do you feel the costs of the program were?

Question 13 :  Were the tryouts organized?

Question 16 :  How was communication within your team?

Question 19 :  What was your overall opinion of your team's coaching staff?

Question 26 :  Will you tryout for the Cougars next year?

Membership Report on
2004/2005 Season Survey Results

  Click here to see statistics for each survey question
The following is a summary of the results of the 2004/2005 Cougars Season Survey that was recently completed.  Thanks to everyone who took the time to submit a response.  As was stated in the initial announcement, the goal of this survey is to receive input from members of the Cougars in order to make the organization as strong, and as user-friendly, as possible by adding to the club's strengths, and improving upon any weaker areas, wherever possible.

Using the results of this survey will definitely assist the organization as it makes plans for next season and beyond.  The candidness of the responses will allow for a realistic assessment of this past season.  Many good suggestions were received, especially in the area of fundraising for the Friends of the Cougars.

This was a tough season on the ice for the Cougars.  Only the Midget 16AA and Bantam A teams made the playoffs, and many teams were out of the hunt very early the season.  Success on the ice will override many problems within a team, either with the coaching, discipline, or general communication.  Losing is frustrating for everyone involved and exacerbates any problems the team was having.

A more detailed report is with the Cougars organization and the Friends of the Cougars (FOC).  Each comment and concern from the responses will be looked at and discussed.  That doesn't mean every suggestion can be implemented for a variety of reasons, but they all will be evaluated.

This report to the general membership is intended for your information as a member of the 2004/2005 Cougars.

Some highlights include:
- Most players and parents thoroughly enjoyed the season, especially their teammates and the other parents.
- Disappointment regarding the power skating.  Not regarding Cathy Andrade (she's an outstanding instructor), but with the early start time on Monday mornings.  The Cougars have had other 6:00 AM practice slots in the past and they were well attended, and in other parts of the country this is fairly standard.  But with the Cougars players now living over such a widespread area, it made it difficult for many (most) to attend.
- Coaching.  Critical comments were received from a few teams regarding their coach(es).  These are all being evaluated.  In general, most people want the organization to have a coaching and development philosophy across all teams that will help teams succeed during the season and prepare the players for the next level.
- The Cougars do have some quality coaches that are the staples of the organization.  Players and parents on these teams respected and liked their coaches, and they thought their kids grew both on and off the ice because of them.
- People generally seemed well informed, and satisfied with the amount and timeliness of information.
- The club had some excellent Team Managers this season.
- Most people are frequent visitors to the club's web site, and liked it.  Team pages do need to have people dedicated to keeping them up to date.

A key indicator of how the season went is whether the players would want to play for their coach again and whether they will tryout for the Cougars next season.  A large percentage from many of the teams responded positively to these questions, which doesn't mean there aren't things to be improved upon, or critical comments will be ignored, but it's much easier to improve than overhaul.

Some concerns that were raised include:
- Critical comments were received about some of the facilities, including the ice conditions, cleanliness, and viewing areas.  The younger teams would love more games at Bridgepointe.
- Communication early in season with first-year players and parents could be improved.
- Need earlier tryouts for the Mites before players commit to other clubs.
- Jerseys.  Need to find a way to get them earlier.
- Communication regarding the activities of the FOC, including how to apply for scholarships.  Most people want more money raised, but not necessarily from the membership.
(Critical comments about individuals are not being ignored, but are being limited to the management report.)

There were many suggestions received for improving the organization for next season.  All will be evaluated, but here's a sampling:
- Fundraising or sponsors to offset program costs.  Scholarships to assist families.
- Reversible jerseys that can be given out and used until the regular jerseys arrive, and then turned back in.
- The best suggestion for the web site is to post more wins.
- A monthly newsletter to help disseminate information around the organization.
- More off-ice, non-hockey activities for teams to bond.
- Need shades or blinds on the windows at Bridgepointe to reduce glare during day games.  Find a way to open up the glassed-in area at Vallco.

As a reminder to the membership, the Friends of the Cougars organization is basically the parent's auxiliary for the Cougars and their meetings are intended to communicate between teams and from, and to, the organization.  It's an evolving project that continues to learn and grow and needs parental support to make the season successful.  All parents are automatically members of the FOC (although some votes are only 1 per team).  You can simply come and listen and learn, or bring up topics to be discussed.
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